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Course code MSF40413
Start date(s) You can start at any time.
Course length As this course is competency based, the length depends on your commitment and motivation.
Study mode Blended learning (combination of face to face and online learning).
Pricing Please check the latest prices.
Contact Freecall 1800 886 269
glassskills agga cpd 20 points
Successful completion of this course can be used to maintain your Continuous Professional Development (CPD) status with the Australian Glass and Glazing Association (AGGA) – the image shows how many CPD points have been approved for this program.


Course overview

MSF40413 Certificate IV in Glass and Glazing describes the skills and knowledge required to perform in a range of specialist and/or leadership roles, including sales, scheduling, design, production control and quality assurance functions, in a glass and glazing enterprise. This is a senior qualification with scope for entry from trade and non-trade backgrounds with relevant glass industry experience.

Leadership job roles include higher tradesperson (post-trade), factory-based leading hands/supervisors or site supervisors in glass processing, glazing or architectural glass functions in residential and commercial operations. The roles could include requirements to evaluate and analyse current practices, develop new criteria and procedures for performing current practices, and provision of leadership and guidance to others in the application and planning of glass and glazing skills. The qualification has elective options in sales and estimating, production planning, scheduling, stock control and procurement.

Course structure

Our  training  programs  cover  core  glass  industry  skills  in  the following areas:

  • Show leadership in the workplace

  • Implement and monitor WHS policies, procedures and programs  to meet legislative requirements

  • Implement  and  monitor  environmentally  sustainable  work practices

  • Apply standards and code practice for the glass industry

Course modules

This qualification requires a total of 18 units of competency to be completed


BSBMGT401A Show leadership in the workplace
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
MSAENV472B Implement and monitor environmentally sustainable work practices
MSFGG4001 Apply standards and code of practice for the glass industry

Elective Units

Choose at least 14 elective units from the units below, a total of 14 units are required.

Sales and Estimating

BSBCUS402B Address customer needs
BSBCUS501C Manage quality customer service
BSBPMG409A Apply project scope management techniques
BSBPRO401A Develop Product Knowledge 
BSBSLS408A Present, secure and support sales solutions
CPCCBC4012B Read and interpret plans and specifications
MSFFT4012 Prepare a tender submission
MSFGG4002 Use glass industry data systems
MSS402031A Interpret product costs in terms of customer requirement

Production and Scheduling

CPCCBC4005A Produce labour and material schedules for ordering
MSAPMSUP201A Receive or dispatch goods
MSFFT4007 Sample, inspect and test products to specifications
MSFFT4010 Identify and calculate production costs
MSFFT4011 Purchase material and consumables
MSFGG4003 Manage glass industry production costs
TLIA4028A Assess and monitor optimum stock levels
TLIA4032A Organise transport of freight or goods



MEM16006A Organise and communicate information
MEM16008A Interact with computing technology
MEM30031A Assess and monitor optimum stock levels 
TLIA4032A Operate computer-aided design (CAD) system to produce basic design  elements
MSFDN4003 Produce patterns and templates
MSFDN5001 Generate and transfer complex computer-aided drawings and specifications
MSFFM3009 Produce manual and computer-aided production drawings
MSFGG4004 Perform laser measurement and levelling for glass windows and door in buildings
MSFGG4005 Set up, configure, upgrade and troubleshoot glass and glazing plant and ancillary equipment
MSFGG4006 Operate complex glass industry control systems
MSFGG4007 Manage glass plant shutdown and restart


Leading and supervising

BSBWOR402A Promote team effectiveness
ICPSU455C Supervise and schedule the work of others
MSFGG4008 Undertake planning and coordination for commercial glazing
MSS403021A Facilitate a Just in Time system 
MSS404050A Undertake process capability improvements
TAEDEL404A Mentor in the workplace
TAEDEL402A Plan,organise and facilitate learning in the workplace

 *Unit selections may be modified to suit your industry requirements

How to apply

You can enrol online or use our enrolment form.

Experienced but don't have the qualifications? Please visit the RPL services page.

Delivered in partnership with Improve Group Learning Solutions, (RTO #31506) and other selected RTO's

Apply online

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